Frequently Asked Questions
Deciding to book...what are the next steps?
A contract containing details such as your food & beverage minimum, room rental fee, as well as the rules and regulations for hosting a private event, will be sent to you through Pandoc. To secure the date and space, a non-refundable deposit is due upon contract (waived for club members).
Any additional fees I should know about?
Please account for an 8% tax and a 22% service charge. If you are anticipating offering bar service, please factor in a $100 bartender fee.
Is the 22% service charge considered a tip?
The service charge is not a direct tip for our waitstaff. Our staff is paid a different wage than a restaurant server, but if you wish to leave an additional tip, it is always appreciated.
When do you need final counts & final payment?
Final counts are required 10 days before your event date, and the final payment will be due the week of the event.
What is a typical time frame for a lunch event?
If you opt for the brunch buffet, we recommend starting at 11am or 11:30am. For a plated lunch, 11:30am or 12pm is the ideal time. A shower is planned for a 3-hour time frame. Saturdays often require an earlier start time due to evening events.
Typical timeline of a special event?
We recommend serving food 30-45 minutes after guests arrive, especially if you are not planning on serving appetizers. This timeframe gives guests enough time to socialize and leaves plenty of time for games, gift opening, raffles or other planned activities.
How early can I arrive to set up?
You are welcome to arrive up to 2 hours prior to the start of your event. Setting up the night before is not allowed unless special arrangements are made with prior notice and typically not arranged until the week of the event.
Am I allowed to bring in my own desserts?
You may bring in your own cake/sweets table from an established bakery, a fee may apply. We are also happy to arrange these items with our preferred bakery.
How will my guests know where to go?
Please ensure that your guests are directed to the gatehouse on Frank Road, as this is the only attended gatehouse. Inside the clubhouse, guests will find directional signs indicating your event name, guiding them to the event space.
Do I need place cards?
Whether you opt for assigned seating or open seating is your choice. However, we do ask for place cards when serving a plated lunch with multiple entrée options. Each place card should clearly indicate the chosen entrée for every guest as well as any dietary restrictions.
Am I allowed to bring in my own favors?
Favors are permitted and can be arranged at each place setting or on a separate table if needed.
What is your preferred form of payment?
For every non-member hosted event we do require a credit card to be on file. You are welcome to pay using cash, check, or credit card. We do not charge a credit card processing fee.
Do you offer centerpieces?
We offer two centerpiece options for you to select from, or you are welcome to bring your own. We provide mirrors, votives, table numbers, lanterns, or floating candles.
How many people do you suggest at each table?
We recommend having up to 8 guests per table, but this number may vary based on your total guest count, with a maximum of 10 guests per table. We have two tables that can accommodate up to 12 guests if needed.
Do you have other chair options?
In addition to our standard black banquet chairs, we can also provide Chiavari chairs or chair covers for an additional fee if that is your preferred style.
Are there any décor limitations?
Bringing confetti, balloons filled with confetti, or signs attached to walls is not allowed. Prohibited items also include any objects that can be affixed to walls or windows.